Customer Care
Usman
Director of Customer Support
Your 24/7 advocates, ready to assist with any request, anywhere in the Kingdom.
About Al Wrd Hajj & Umrah
Guided by faith, driven by excellence — serving pilgrims from Pakistan and beyond.
At Al Wrd Hajj & Umrah, we understand that performing Umrah is a deeply spiritual and life-changing journey. Our mission is to remove every logistical burden so you can focus entirely on your worship.
As Pakistan's first digital Umrah booking platform, we offer transparent pricing with no agents and no hidden charges. Every package includes visa processing, premium hotels near the Haram, authentic Pakistani meals, and private transport — backed by coordinators in Pakistan and Saudi Arabia.
1,100+
Pilgrims Served
29+
Years Experience
12,500+
Visas Processed
55+
Agencies
Global footprint
Local teams in Pakistan and on-ground support across the Kingdom.
Pakistan
Departure cities, visa processing, and pre-travel orientation.
IslamabadLahoreKarachiFaisalabadMultan
Saudi Arabia
Hotels near the Haram, transport, and round-the-clock pilgrim support.
MakkahMadinahRiyadhJeddah
Our Leadership & Core Teams
The people behind every seamless pilgrimage — dedicated specialists across Pakistan and Saudi Arabia.
Operations Team
Operations Manager
Operations Manager
The heartbeat of our agency, coordinating every detail of your itinerary from start to finish.
Technical Team
IT Director
IT Director
Building the future of pilgrimage—developing seamless digital booking platforms and real-time support tools.
Logistics & Transport
Osama
Transport & Logistics
Ensuring every transfer, hotel check-in, and Haramain connection is precise, safe, and on time.
Marketing Team
Usama
Sales & Marketing Manager
Crafting transparent, helpful, and inspiring content that keeps our community connected and informed.
Customer Care
Usman
Director of Customer Support
Your 24/7 advocates, ready to assist with any request, anywhere in the Kingdom.
Operations Team
Operations Manager
Operations Manager
The heartbeat of our agency, coordinating every detail of your itinerary from start to finish.
Recognized and Certified Travel Operator
Registered Hajj & Umrah service provider with verified airline and hotel partners — transparent pricing with no hidden charges.
Licensed Operator — Pakistan
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