Wheelchair Assistance
Dedicated mobility support for elderly pilgrims and travellers with special needs.
Umrah should be accessible to every pilgrim who wishes to go. Our wheelchair assistance service covers airport support, hotel mobility, and guidance around the Haram so elderly and special-needs travellers worship with dignity and safety.
What's included
Airport wheelchair support
Assistance from arrival through baggage collection and hotel transfer.
Haram access guidance
Advice on accessible routes and timing to reduce physical strain.
Hotel accessibility
We prioritise properties with elevator access and ground-floor options where possible.
Dedicated coordinator
A named contact who understands your mobility needs before and during travel.
How it works
- 1
Share your needs
Describe mobility requirements, wheelchair type, and any medical notes in your inquiry.
- 2
Tailored package
We recommend hotels, pacing, and support levels suited to your situation.
- 3
Assisted journey
Travel with coordinators who check in regularly throughout your stay.
Common questions
Yes. Inform us in advance so we arrange appropriate transport and storage at hotels.
More value-added services
Triple Umrah Journey
Perform Umrah three times during your stay.
Premium Umrah Kit
Ihram, bag and essentials ready on arrival.
Local SIM with Data
Stay connected across Makkah and Madinah.
24/7 On-Ground Support
Our team is with you at every step.